| Sales: |
The sales person was prompt, if not they made a phone call to inform me they would be late: |
|
The sales person gave good advice and listened to my requirements.
|
5 |
The sales person offered the correct products and services for my needs.
|
4.5 |
I did not feel any pressure to purchase any products or services:
|
5 |
| Service: |
There was good communication from the service department. |
4 |
The appointment for fitting was arranged at my convenience. |
5 |
The service department was helpful to me at all times. |
4.6 |
I was satisfied with the time it took for my products to be made and installed. |
4.4 |
| Installation: |
The installers arrived at the correct time, or they called to inform me that they would be late: |
4 |
The installer worked carefully and cleaned up after they were finished. |
4 |
I was very satisfied with the overall installation. |
4.8 |
The installer showed me how to operate the products to my satisfaction; |
5 |
| General: |
Finesse Curtains & Blinds deserve their good reputation. |
4.6 |
The showroom is high-quality and there is a good product range. |
5 |
The website is informative and is a good representation of the company. |
5 |
I feel as though I have had good value for money. |
4.4 |
I would recommend Finesse Curtains and Blinds to friends and relatives; |
4.5 |